Online Trading Specialist EMEA
Job ref: 33966
Category
eCommerce
Region
Contract Type
Full Time
Salary
£45000
The Brand
A leading global retail powerhouse with an extensive portfolio of brands across fashion, sports, luxury, and lifestyle. This dynamic and fast-paced business is committed to digital transformation and international expansion, with a strong focus on innovation, customer experience, and operational excellence. With ambitious growth plans, particularly in the US market, the company is looking for a skilled digital leader to help drive its next phase of success.
The Role
As Head of Digital, you will lead the digital trading, CRM, and marketing functions to accelerate growth and establish a strong presence in the US market. Reporting into senior leadership, you will be responsible for shaping the digital strategy, optimizing performance, and delivering best-in-class customer experiences. This is a London-based role with a global reach, offering the opportunity to make a significant impact in a fast-growing business.
Key Responsibilities:
Digital Trading: Own the end-to-end digital trading strategy, driving online sales and conversion through strategic planning and execution.
CRM & Customer Engagement: Develop and implement CRM strategies to maximize customer retention, personalization, and loyalty program effectiveness.
Marketing & Growth: Oversee digital marketing efforts, including performance marketing, SEO, and brand campaigns, ensuring data-driven decision-making.
US Market Expansion: Identify opportunities and strategies to drive brand awareness, acquisition, and growth in the US market.
Data & Analytics: Leverage analytics to track performance, optimize digital channels, and enhance customer experience.
Leadership & Collaboration: Manage a high-performing team, collaborating with cross-functional departments to align digital efforts with overall business goals.
The Person
We’re looking for a dynamic, commercially driven leader with a passion for digital commerce and international expansion. The ideal candidate will have:
Proven experience in a senior digital role within retail, fashion, beauty, or consumer brands.
A strong background in digital trading, CRM, and performance marketing.
Experience in US market expansion and international digital growth strategies.
Data-driven decision-making skills with expertise in analytics tools.
Strong leadership, stakeholder management, and team development capabilities.
The ability to work in a fast-paced, entrepreneurial environment, driving digital innovation and commercial success.
This is a rare opportunity to take ownership of a high-impact role, leading the charge in an exciting new market expansion. If you’re looking for a challenge that combines strategy, creativity, and digital excellence, this role is for you.
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