Online Trading Manager
Job ref: 32640
Category
eCommerce
Region
London
Contract Type
Full Time
Salary
£50000
The Brand
Join a prestigious global beauty brand celebrated for its innovative, high-quality products and dedication to empowering self-expression. With a vast international presence and a commitment to sustainability and diversity, this iconic brand continues to lead the beauty industry, inspiring millions worldwide. Working here means being part of a dynamic and forward-thinking company that values creativity, inclusivity, and customer satisfaction.
The Role
As the Online Trading Manager, you will play a pivotal role in driving the ecommerce performance of the brand’s digital channels. Your mission will be to maximise online sales, optimise the customer journey, and ensure a seamless shopping experience across all ecommerce platforms.
Key responsibilities include:
Ownership of ecommerce strategy: Develop and execute the online trading strategy, focusing on sales growth, product performance, and conversion rate optimisation.
Website Management: Oversee the online product offering, merchandising, and stock levels, ensuring the website is continually optimised for the best customer experience.
Performance Monitoring: Track daily, weekly, and monthly KPIs, providing detailed analysis on sales performance, conversion rates, and customer behavior. Identify trends and opportunities to improve site performance and profitability.
Collaborative Planning: Work closely with the digital marketing, merchandising, and supply chain teams to align online trading strategies with broader brand goals, seasonal promotions, and inventory planning.
Customer Journey Optimisation: Collaborate with UX/UI and development teams to continually enhance the website, ensuring seamless navigation, quick load times, and a frictionless shopping experience.
Promotional Campaigns: Manage online promotional activity, from planning through to execution, ensuring that campaigns are aligned with brand guidelines and are optimized for maximum impact.
Cross-Functional Leadership: Lead and mentor a team while liaising with key stakeholders across digital marketing, IT, and logistics to ensure smooth operational execution.
The Person
We are seeking a results-driven Online Trading Manager with a passion for ecommerce and beauty. You will thrive in a fast-paced environment and be comfortable working with cross-functional teams to drive performance. Key skills and experience include:
Proven experience in ecommerce: At least 4+ years of experience in an online trading or ecommerce management role, ideally within the beauty, fashion, or consumer goods sectors.
Analytical mindset: Strong analytical skills with a track record of using data to drive decision-making and improve online performance.
Customer-focused: Deep understanding of the online customer journey and how to optimise it for increased engagement, satisfaction, and conversion.
Technical acumen: Familiarity with ecommerce platforms (e.g., Magento, Shopify), Google Analytics, and A/B testing tools.
Collaborative and proactive: A team player who excels at working cross-functionally and can take initiative in a fast-moving environment.
Commercially minded: A strategic thinker with a clear understanding of how to drive growth and profitability through online channels.
Passionate about beauty: A love for the beauty industry, with a genuine interest in the latest trends and innovations.
Share
Billy Buckley
Senior Talent Partner
Billy Buckley is also recruiting for the following positions;
Digital Trading Manager
The Brand This leading UK retailer is known for delivering exceptional customer experiences and innovative solutions across both physical and digital channels. With a strong focus on combining cutt..
UX UI Senior Manager
The Brand We are working with a Luxury Beauty who are leaders in the Beauty and Fragrances, recognised for its commitment to innovation, creativity, and exceptional customer experiences. With a portfo..
UX Digital Content Designer
The Brand We are a dynamic and forward-thinking company, committed to designing seamless user experiences that prioritize the needs of our customers. We strive to create intuitive digital products and..
