CRM Manager
Job ref: 36416
Category
Region
Contract Type
Full Time
Salary
£0
The Brand
This is a growing premium lifestyle company with a strong focus on quality, craftsmanship, and ethical practices. The company aims to create timeless products that resonate personally with customers, enhancing everyday moments through thoughtful design and accessible luxury.
The Role
The company is seeking a proactive CRM Manager to lead customer engagement strategies across email, SMS, and loyalty channels. The successful candidate will develop and execute targeted campaigns, optimize customer lifecycle journeys, and use data-driven insights to increase retention and lifetime value. Collaboration with marketing, creative, and eCommerce teams is essential to delivering personalized experiences that drive growth and deepen customer loyalty.
The Person
The ideal candidate will be a hands-on marketer with proven experience managing CRM platforms and campaigns, preferably within premium retail or lifestyle sectors. They will be data-savvy and creative, skilled at crafting messaging that resonates and converts. Thriving in collaborative environments, they balance strategic thinking with flawless execution. This role suits someone passionate about customer experience and eager to make a meaningful impact within a values-driven company.
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