CRM Executive
Job ref: 34230
Category
CRM
Region
London
Contract Type
Full Time
Salary
£29000
The Brand
This brand is redefining retail through digital innovation and immersive shopping experiences, offering consumers access to the world’s best premium and luxury brands. With a bold and ambitious approach, the company is building a dynamic brand ecosystem that elevates the customer journey. Constantly evolving, it remains at the forefront of the industry, setting new standards in engagement and experience.
The Role
The CRM Executive will support the CRM Manager in developing stronger customer relationships, driving engagement, and increasing retention through targeted CRM strategies. This role requires a commercially minded individual with proven experience in CRM, particularly within email marketing and mobile app push communications. Working closely with the Digital Trading Manager, the CRM Executive will play a key role in executing the CRM strategy across premium and luxury websites, using data-driven insights to optimize performance.
The Person
The ideal candidate will have a strong understanding of CRM best practices and database analytics, with the ability to translate insights into actionable strategies. A self-starter with excellent communication skills, they will be confident managing CRM calendars, briefing creative assets, segmenting audiences, and delivering high-performing automated lifecycle campaigns. A keen analytical mindset, coupled with a passion for delivering results, will be essential. Prior experience with an email service provider and a background in retail, while not essential, would be beneficial.
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